What is a Managed Service Provider (MSP) and Why Your Company Needs One

May 17, 2023

Are your competitors using a Managed Service Provider (MSP)? Are you wondering what a Managed Service Provider is and if your company could benefit from one? Managed Service Providers can take stress off of your business and increase your overall productivity and cost efficiency. Read on to learn more about Managed Service Providers and why your company needs one.

What is a Managed Service Provider?

A Managed Service Provider is a third-party company that organizations hire to remotely manage a business’s  information technology (IT) infrastructure and end-user systems. Managed Service Providers are in charge of defined day-to-day IT services. This can vary by the organization’s needs, but different services offered may include managing the organization’s network and infrastructure, security, and monitoring. Managed Service Providers can manage the IT infrastructure, offer technical support to staff, help with cybersecurity, manage user access accounts, manage contracts, offer compliance and risk management analyses, and even supply payroll services.

Who uses Managed Service Providers?

Managed Service Providers are used by many different types of companies. From small businesses to large businesses to everything in between, companies hire Managed Service Providers to put the time and responsibility of handling IT and all of its complexities into a third-party’s hands. Nonprofits, government agencies, and other businesses hire Managed Service Providers to help with their businesses. You can customize your Managed Service Provider depending on what parts of your infrastructure you need help with, making Managed Service Providers beneficial to almost any organization.

Why Not Just Do It Yourself?

While some organizations have the bandwidth and manpower to monitor IT systems and do the work that Managed Service Providers offer, others do not. By using a Managed Service Provider, you alleviate the stress and time that is required of managing your company’s IT systems. Managed Service Providers allow you to outsource the sometimes monotonous, time-consuming, but important tasks to an expert, ensuring your IT systems are managed securely and given the proper time needed to keep your IT processes secure and efficient. Along with added security and the expertise bringing on a Managed Service Provider provides, Managed Service Providers give customers more time to work on their actual services or products.

Types of Managed Service Providers

There are many different types of Managed Service Providers and a range of services which they offer. Some Managed Service Providers specialize in one area of IT. For example, you may hire a Managed Service Provider that has a focus and expertise on data storage. On the other hand, others focus on a specific type of market like legal, financial services, healthcare, or manufacturing. If you are looking for a Managed Service Provider that has a background in your business, you may be interested in hiring one that specializes in IT infrastructure for your market. Other Managed Service Providers offer expertise in all areas and services, and you can customize your plan with them to include whatever scope of service your organization is actually wanting to outsource.

Why Your Company Needs a Managed Service Provider

Hiring a Managed Service Provider can have many benefits for your organization. Using a Managed Service Provider puts the complexities that are IT and IT systems into the hands of experts. It can actually improve the operations of your organization by improving the efficiency of your IT systems and how they are run. It can also improve your organization’s operations by letting you have more time to work on the important part of the actual product or service your organization is offering– and not having to also worry about IT and if your system is secure. Managed Service Providers handle the complex, time consuming, and often repetitive work that comes with managing IT infrastructures and does so in a secure way.

Are you interested in increasing your company’s productivity, security, and cost efficiency through a Managed Service Provider? Acentauri digital is a top Managed Service Provider that can help bring your organization to the next level. Our experts are skilled and knowledgeable at creating an efficient and secure IT infrastructure. We constantly monitor and manage your cloud according to best practices and make recommendations for changes to maximize the cost-effectiveness, security, and safety of your organization’s IT infrastructure. Contact us today to learn more!  

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