Companies in the utilities industry are maximizing efficiency with SAP IS-U. Learn more about how companies are leveraging real-time data for smarter decision-making through acentauri digital.
What is SAP IS-U?
SAP IS-U is a sales and information system that was designed to support utilities and waste disposals companies, specifically. This is a system application and products in data processing that was designed specifically to work well for electric, natural gas, water, and wastewater companies. Different industries have different needs for their SAP systems, and SAP IS-U was created to assist with key parts of the utilities industry like digital asset management , integrated business processes, meter data management, energy data management, customer service management, and advanced analytics and reporting.
Digital Asset Management
In the utilities industry, managing your assets well is key for maximizing efficiency. Compared to other SAP systems, SAP IS-U had advanced asset management capabilities. This can optimize the lifecycle of utilities and ensure they are being used to the fullest. The system has tools to assist with asset planning, maintenance schedule, and work order management. It can even predict maintenance needs. Digital asset management is one way utilities companies are maximizing efficiency with SAP IS-U.
Integrated Business Processes
Another way SAP IS-U helps utility companies maximize efficiency is through integrated business processes. Modules built into the system include finance, procurement, supply chain management, billing and asset management. Having all of these processes put together in one system prevents data silos, improving the full business operation and maximizing efficiency with SAP IS-U.
Meter Data Management
In the utilities industry, the meter data and how it is managed can make or break the efficiency of your utilities company. SAP IS-U collects, validates, and processes real-time data of meters from multiple sources. This allows you to have a real-time, accurate view of how the energy is being consumed and any patterns going on to allow you to adjust for better efficiency. This also enables more accurate billings based on the actual utility usage, which makes for happier customers.
Energy Data Management
Similar to meter-data management, SAP IS-U supports energy data management for a more efficient decision making process. It takes a comprehensive look at the data, compiling it, analyzing it, and even reporting on it. This allows you to make proactive decisions that will help optimize your energy supply. Energy data management is another way utilities companies are maximizing efficiency with SAP IS-U.
Customer Service Management
Working with customers can take a lot of time. Knowing this, the customer service management capabilities SAP IS-U have allows for better, more efficient customer relations and increased operational efficiency. This system has the capability to handle customer inquiries, complaints, and even service requests more efficiently. As part of this process, SAP IS-U was also designed to automate and streamline the billing and invoicing process, reducing the amount of billing errors. This improves the customer experience as well.
Advanced Analytics and Reporting
The key to maximizing efficiency is better data analytics. The more accurate, real-time data you have, the better you are able to act on it to maximize efficiency. SAP IS-U uses in-memory computing and advanced analytics to improve this process. Comprehensive dashboards, predictive analytics and machine learning all create an advanced analytics and reporting system. By providing real time insights and predicting maintenance needs, SAP IS-U can identify cost-saving opportunities and improve overall performance.
Acentuari digital is an expert in SAP IS-U and integrating the system to maximize operational efficiency for your utilities business. Interested in learning more about what SAP IS-U can do for your company? Contact us today.
